Data Protection

Privacy Policy

Privacy policy outlining how Dime Wallet Guidebook collects, processes, and protects personal information submitted through our website and inquiry forms.

1. Data Controller Identification

This Privacy Policy applies to the personal data processed by Dime Wallet Guidebook Co., Ltd. (“we”, “us”, or “our”), located at:

Office 12, 31 Example Street, Chiang Mai 00000, Thailand
Telephone: +66 52 000 763
Email: contact@flowaxispoint.click

We are committed to respecting your digital privacy and handling submitted inquiries in full compliance with Thailand’s Personal Data Protection Act (PDPA) and international data protection standards.

2. Information We Collect

We collect only minimal information necessary to deliver educational consultations and respond to inquiries:

  1. Inquiry Data: Name, email address, chosen educational track, and details submitted via our contact form.
  2. Technical Server Logs: Standard web server request logs, including IP address, browser user-agent, timestamp, and requested page URL (used solely for security monitoring and DDoS mitigation).
  3. Cookie Preferences: Anonymous local storage preference indicators regarding your cookie consent selection.

We never collect or process: Financial payment credentials, bank account numbers, cryptocurrency public addresses, private keys, seed phrases, or government identification numbers through this website.

3. Purpose & Legal Basis for Processing

We process your submitted personal data on the following legal bases:

  • Contractual & Pre-Contractual Communication: To evaluate educational workshop inquiries, schedule appointments, and coordinate session agendas.
  • Legitimate Interests: To protect our server infrastructure from malicious cyber attacks and maintain website stability.
  • Legal Compliance: To comply with statutory accounting and corporate record-keeping requirements in Thailand.

4. Data Retention Periods

  • Contact & Inquiry Records: Retained for a maximum of 12 months following the conclusion of communication or session completion, after which records are securely purged.
  • Technical Server Logs: Automatically overwritten and purged after 30 days.

5. User Rights Under PDPA

Under Thailand’s PDPA and applicable privacy regulations, you possess the following rights regarding your personal data:

  • Right to Access: Request a copy of any personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your inquiry records from our communication logs.
  • Right to Object / Restrict Processing: Object to or limit specific processing activities.

To exercise any of these rights, contact our Data Privacy Officer at contact@flowaxispoint.click.

6. International Data Transfers

When you communicate with us from outside Thailand, your submitted contact information is transmitted to our secure servers in Thailand. We apply standard organizational and technical safeguards to ensure that transferred data remains protected under encryption in transit (HTTPS/TLS 1.3).